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newsletter-back-issues

Welcome to the Back Issues of our online Newsletter Ezine.

The Ezine News links Seniors, Family Caregivers and Elder Care Resources to deliver a newsletter packed with useful information, resources and an up-to-date calendar of events.

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July 2005
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May

QCO News May Issue

IN THIS ISSUE

  • This Issue's Sponsor - My Favorite Ezine
  • Feature Article - Honoring Our Elders
  • Clean Up & Raise Money for Your Group
  • Resources-Medicare and VA
  • Calendar of Events
  • Feedback from Subscribers
  • Free Focus Page for QCO Certified Services

    May Sponsor

    My Favorite Ezines A great free directory with lots of ezines listed on a wide variety of subjects: all rated family friendly! Subscribe to your favorite(s) or list yours at no charge. My Favorite Ezines

    Submit your upcoming events FREE! Your event is included within the monthly QCO News and placed on our calendar of events. Our e-zine reaches nearly 1,500 healthcare professionals and seniors and family caregivers! What a great method to make a connection! See: QCO NEWS for the details.

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    FEATURE ARTICLE - Honoring our Elders

    May is National Older Americans Month
    by Barbara Mascio

    The National Older Americans Month was founded by a Presidential Proclamation back in 1963. In fact, from 1963 to 1973 it was actually called, The National Senior Citizens Month.

    I suspect, one day, the name will undergo another change. Current seniors, our older adults, do not like identifying with the words, Senior, Older Adult, Elderly, Aging and so forth. We are a few short years away from the Baby-Boomer generation becoming the next generation of seniors. No one in my age group wants to be identified as a senior, let alone, older adult or elderly.

    I digress, however, you may want to begin thinking about this. What would you like to be called?

    Each year, the Administration on Aging selects a theme. See the calendar of events to read more about the history and themes.

    I think it's great that one month of the year has been designated to honor our more experienced adults. I compare this to what I like to refer as, Hallmark Holidays, such as; Mother's Day, Father's Day, Sweetheart Day or Grandparents' Day.

    Quality Care Options and Seniors Approve has created a method to honor our seasoned loved ones all year long. Family members and our mature folks are creating a free focus page at the Seniors Approve Web Community.

    We've made this process very simple, a person simply answers a few questions listed on a form located at Free Web Pages for Seniors

    Within a short time, a personalized web page is created! Meet our first group by visiting their pages, you may just walk away a little wiser.

    Mary Ethel Joanne Joseph Claudia

    We are proud to honor our seniors each and every day and welcome you to encourage your loved ones to share his or her words of wisdom with all of our visitors. As mentioned before, you may create a page on his or her behalf.

    What do you think older adults should be called? What name do you want to be identified with? Post your ideas and thoughts about the subject on the Seniors Approve Message Board. Message Board

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    Clean Up & Raise Money for Your Group

    Oreck is pleased to announce our Oreck FundRaiser Party Program. You pick the day! Send your friends, family, employees (etc.) in to our Middleburg Heights store. Special discounts of up to $100 along with special pricing are offered to you and your group! Everyone that comes in receives a CarVac FREE, just for checking us out!

    PLUS, we will donate 15% of the total spent that day to your organization, as our way of saying thanks for supporting ORECK's fine line of American made vacuums, multi-purpose floor machines and air purifiers.

    Schedule your party day today and see why our hotel-strength, 8 pound vacuum has become one of the most sought after vacuum's on the market-with warranties that range from 3 years to 21 years!

    Contact: Richard at 440-884-0100 for additional information. In one day your group could earn hundreds of dollars!

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    Resources-Medicare and VA

    Medicare experts at OSHIIP (Ohio Senior Health Insurance Information Program)is a free service. Call for all your Medicare and Medicare supplement insurance questions 1-800-686-1578 or see OSHIIP See also Medicare for information on public and private programs that offer discounted or free medication, programs that provide assistance with other health care costs and Medicare health plans that include prescription coverage.

    VA Benefits Compensation & Pension questions, see VA Compensation Health Benefits and Service questions,see VA Health Benefits Burial and Memorial Benefit questions, see VA Burial

    If you are denied admission to a hospital or are being asked to leave before you fell well enough: Tell the hospital to put it in writing and immediately phone the Medicare Rights Center at 212-869-3850. You may also want to visit Medicare Rights

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    Calendar of Events

    MAY IS NATIONAL OLDER AMERICANS' MONTH The theme for Older Americans Month 2004: Aging Well, Living Well. This theme has been selected to celebrate and recognize older Americans who are living longer, healthier, and more productive lives.

    Older persons are not only adding years to their lives, they are also improving the quality of their lives. To learn more, see Older Americans

    Ongoing event announcement:

    ACCORD (Action to Control Cardiovascular Risk in Diabetes) Sponsors- The National Institute's of Health and St. Vincent Hospital A project emphasizing excellent care and management of individual's living with Type 2 diabetes. Education, medication and ongoing support at no cost for eligible participants. Contact Ellen or Karen at 216-363-2732

    May 4

    8:00 am - 10:00 am ASNE General Membership Meeting Healthcare professionals AND Seniors are welcome to attend the Aging Services Network of Euclid general meeting. Location 23131 LakeShore Blvd, Euclid Ohio 44123 at the Henn Mansion Information: 216-692-7588

    May 6 - 12

    National Nurses Week Honoring the outstanding efforts of Nurses everywhere to strengthen the health of the nation. For additional information see Nursing World

    May 8

    National No Socks Day If we give up wearing socks for one day, it will mean a little less laundry, contributing to the betterment of the environment. See WellCat

    May 11 2:00-3:00 PM

    The Wellness Council and the HealthSense Newspaper sponsors A Tour of Local Onsite Fitness Facilities "Next stop on the Tour of local onsite Fitness Facilities" at the Ford Bieber-Poling Health and Fitness Center, conducted by Julie Sich.

    For more information and directions see the meeting notice on the HealthSense website Healthy Ohio

    May 12 6:00-7:30 PM

    The Caregivers Guide to Cracking UP! The Lake County MS Self Help Group sponsors this fun workshop on how to handle stress in a more positive way. For additional information about the MS support group & to RSVP for the workshop, at Mentor Mednet in Mentor Ohio, Contact Anita 440-257-7568 or Linda at 440-953-0611. To hear a good dose of medicine, go to Caregivers Guide to Cracking UP

    May 12 & 25

    'Without Becoming Enemies' John Bertschler, Northcoast Conflict Solutions helps divorcing couples. Free. Call 440-262-3700 for details.

    May 18 8:30 AM - 10:00 AM

    Senior Network Meeting Sponsor University Hospital of Bedford Meeting at Somerset Point 3550 Northfield Rd, Shaker Hts OH For additional information call 216-751-5660

    May 18 10:00 AM - 2:00 PM

    The Caregivers' Guide to Cracking UP! Sponsor, Community Action Agency of Williamson, West Virginia Laughter techniques along with how to set the stage for a stress-less caregiving environment. Topics covered include; lighting, sound, color & texture, aroma, scripting, and the importance of people, plants and pets! RSVP Holly Williams, Director at 304-235-1701 or email Holly

    May 19 6:45-8:45 PM

    Spirituality of Caregiving Sponsor-Northcoast Conflict Solutions Patti Bertschler, LPCC is your host for this important look at caregiving. RSVP to: 440-262-3700

    May 26 & 27

    'Conflict in the Workplace' Held at Notre Dame College Contact Patti Bertschler of Northcoast Conflict Solutions for details. 440-262-3700

    May 28

    National Senior Health & Fitness Day 1,500 local events held on the same day in all 50 states. Promotes the value of fitness and exercise for older adults. See Fitness Day for more info.

    Where's my event?

    The QCO News is sent once per month. May issue is actually 2 days late, yikes. If you would like to see your June event included, please submit the details no later than May 15. Please use the form on QCO News

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    Feedback from Subscribers

    Mary Ellen T. of Columbus Ohio writes,

    Thanks for the newsletter! Great articles, but where are the events for my area?

    Hi Mary Ellen, Thanks for the email. The QCO News provides the opportunity for all organizations, regardless of location, to submit their up-coming events, free of charge. We don't research what events are coming up, we only publish those submitted to us.

    If you want to contact your local senior center and pass our info on, I'm sure they'd like to add their events.

    Alexa C. of Detroit MI writes,

    ...Thank you! I was completely lost, had no idea where to locate a homecare service in my area. Nor, did I even think about the other services I would need to secure to properly help mom at home. Your questions helped me to organize a plan of action. What had begun as a completely stressful moment, ... with your help, things are under control. I'm telling everybody about QCO! Expect a lot more calls! Thanks again!

    Alexa was helped by a QCO Community Liaison Alexa found QCO on the web at Quality Elder Care on a Saturday, and reached our Liaison on our toll free number at 877-620-6448.

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    Free Focus Page for QCO Certified Services

    All QCO certified services receive a free focus page listing within the exclusive Seniors Approve web community. Seniors Approve Free Web Community

    This is just one of the multiple benefits included in the QCO Certification - the industry's first consumer driven survey process. For a complete listing of benefits: Certification Features and Benefits

    Seniors and family members appreciate the free quality of service report, simply because it takes the confusion out of 'which service is going to best serve my loved ones?' Free Quality of Service Report

    The Seniors Approve web community is new and we have many more QCO certified services to add (we're patiently waiting on the submissions)

    Visit our first few listings:

    Sunrise Assisted Living

    Northcoast Conflict Solutions

    Legal Document Preparation

    Birch Financial

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    APRIL

    QCO News April Issue

    THIS ISSUE'S SPONSOR: DigPics-A Celebration of Life

    Families are very different these days. It's not like it used to be... When I was growing up, our family lived in the same rural area. Our grandma and great-grandma lived with us as well. We grew up learning about our heritage and family history quite naturally. I am one of ten children, and only three of us live in Ohio now. The rest are scattered, as most families are these days.

    I personally love the new methods of recording family history. This month's sponsor is a company called DigPics. You can read about them at DigiPics

    DigPics describes their services: Send us your most treasured photos, slides or paper memorabilia,(love letters, marriage license, kids doodles, ect) choose some music for the background (from your collection) and using special effect transitions and titles, we'll turn them into a special video memorial of your loved one. We digitally scan your material and craft custom DVD labels and covers.

    Another excellent choice in recording your history is local to Cleveland. Although similar, My Story Productions is a bit different. You can read about their services by going to My Story Productions will actually record a live interview with you and/or your loved ones.

    An alternative to video, is an actual autobiography. Families can no longer assume that our family treasures, the things that matter the most, the little nuances that make us who we are, will be passed down through conversation any more. We are just so busy and so scattered. This author, Noreen Shanahan has developed an easy to use guide in writing your autobiography or assisting a loved in writing their biography. You can read about her system by going toView It There

    Do you have a question that you would like to ask of another senior, family caregiver or a healthcare professional? Seniors Approve Message Board

    Are you a senior that is learning how to use the internet? Or perhaps you are a caregiver of a senior and would like to write a focus page honoring the life of your loved one? You are welcome to create a FREE WEB page to offer some advice or to share your favorite recipe (food, or how to raise kids, or recipe for a happy marriage?) Senior Pages

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    FEATURE ARTICLE

    '5 Ways to Determine Your Aging Loved Ones' Living Status-Taking Notice During Family Holiday Gatherings Can Prevent A Crisis Later On

    By Gina Saxton, RN - Co-Owner of Comfort Keepers (West Cleveland Location) A QCO Certified Service Phone: 440-734-1111

    We live in a very mobile society where families don't always live in the same town or even state for that matter. Unlike the "old days", entire families throughout America don't have the opportunity to come together every week for a Saturday BBQ or Sunday dinner. Which is why the upcoming holiday season along with summer vacation time is such a busy travel time - families still cherish togetherness and the holiday season is often the only time of the year they can do so.

    It is not uncommon for the adult children of seniors to have some concerns about how their parents are doing. This year while you're enjoying the companionship of your family and catching up on lost time, make good use of your visit to review your aging parents' and loved ones' living status.

    Many holiday traditions tempt your five senses. These five senses can also be used to evaluate the status of elderly family members. Families often overlook a variety of warning signs such as forgetfulness, lack of house cleaning or a decrease in physical appearance by writing them off to "old age".

    Continue reading at: GoArticles

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    NEWS AND UPCOMING EVENTS: Post your events free!

    Do you have an upcoming event to share? Simply go to Calendar all the instructions are on that page! QCO Certified businesses have first priority.

    APRIL

    1-'Caregivers Guide to Cracking UP!' 7-8pm, Sponsor, The Strongsville MS Support Group. Phone Beth Schulof for RSVP 216-696-8220 xt232 or see Calendar

    Ongoing event announcement:

    ACCORD (Action to Control Cardiovascular Risk in Diabetes) Sponsors- The National Institute's of Health and St. Vincent Hospital A project emphasizing excellent care and management of individual's living with Type 2 diabetes. Education, medication and ongoing support at no cost for eligible participants. Contact Ellen or Karen at 216-363-2732 or see Calendar

    Deadline Reminder for 'Celebrating Seniors Expo' Table space available for the upcoming Celebrating Seniors Expo at Lakeland Community College. Contact Barbara Comiskey at 216-289-0395 Event is scheduled for April 30 seeCalendar

    14-'Managing Workplace Conflict' 2 day event (14 & 15) from 8:30-4:30pm Sponsors, Northcoast Conflict Solutions and Notre Dame College. Phone 440-262-3700 for details or see Calendar

    15-'Managing Workplace Conflict' See 14th.

    15- ASNE Meeting 8:00 AM at the Henn Mansion on 23131 Lakeshore Blvd, Euclid Ohio. ASNE (Aging Services Network of Euclid) welcomes seniors and healthcare professionals. Phone 216-692-7588 for additional information

    18- MS Walk - Join 200,000 people across the nation! Help end the devastating effects of Multiple Sclerosis. Join 200,000 people across the nation who'll be walking on April 18th to raise funds to help find the cause and the cure for the disease. Contact your local chapter by phoning Beth Schulhof at 216-696-8220. Calendar

    19 -Wellness Council meeting, sponsor HealthSense Location: Kaiser Permanente's Regional Service Center, 5410 Lancaster Drive, Brooklyn Hts, Oh. Details: Calendar

    21-Deadline to RSVP for upcoming event on the 27th sponsor, CCBMRDD

    21-'Effects of Divorce on Children' 6:45-8:00pm, Sponsor, Northcoast Conflict Solutions. Phone 440-262-3700 for details or seeCalendar

    21-Volunteer Recognition Dinner/Event with very special guest speaker. 4:30-7:30pm Sponsor, Hospice of the Western Reserve Deborah Safranek at 216-383-5280 to RSVP seeCalendar

    26-'The Art of Self-Expression', 6:15-8pm Sponsor, Sunrise Assisted Living in RR Ohio Contact Lorice at 440-356-9797 RSVP required CEU credits available for healthcare professionals, Seniors and family are very welcome to attend! Calendar

    27-'The Caregivers Guide to Cracking UP!' 6:30-8pm, RSVP required, Sponsor, CCBMRDD. Phone Marilyn Quill at 216-736-2722 or Mary Ann Pressler 216-736-2699 or see Calendar

    27-'Workplace Diversity', 8:30am-4:30pm Two day event (27 & 28) Sponsor, Northcoast Conflict Solutions and Notre Dame College. Phone 440-262-3700 for details or see Calendar

    28-'Workplace Diversity' See the 27th

    29-Looking Good, Feeling Good Spring Health Expo, sponsor, UHHS Bedford Medical Center and the Senior Network. 12 noon - 3 pm Ted Henry from News Channel 5 is the Master of Ceremonies Calendar

    30-'Celebrating Seniors Expo', 9:30 am-3:30 pm Held at Lakeland Community College FREE event for all seniors and family members. Contact Barb Comiskey at 216-289-0395 for details. Table space must be secure for vendors by April 1. Calendar

    MAY May is National Older American's Month. This year's theme ' Aging Well Living Well'

    Submit upcoming events (FREE) for the May and June Calendars by going to Newsletter

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    'What it Means to be the Executor of an Estate'

    by Martha Taylor Owner of DocuPrep A QCO Certified Business Phone: 610-259-5400 DocuPrep

    At one time or another, we will all experience the loss of someone we love. Dealing with that death is difficult because we are not only dealing with our own emotions, but with those of family and friends whose sorrow may be even more painful than our own. You may also have the responsibility to act as executor for the decedent's estate if you are a spouse, a son or daughter.

    While it may be practical to say that everyone needs to make a will, put their 'final arrangements' in writing and leave instructions for the heirs, I'm sure it wouldn't surprise us to learn that many people do not take this sensible approach. Consequently, after they die, their family members and friends proceed in a state of semi-confusion trying to wrap up the decedent's affairs.

    If you are an executor and find yourself in a similar situation, take heart. There are now more options available to you than running off to the lawyer's office. You have the option to hire a lawyer to act as a coach and have him answer your legal questions, do some research and review legal paperwork before submitting them to the court or mailing them.

    Other options include hiring a document preparation service, like DocuPrepUSA, to prepare the probate paperwork and the myriad of correspondence needed to wrap up the decedent's affairs.

    Continue reading at Go Articles or visit Martha's Web site atDocuPrep

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    'QCO Announces the Work/Life Benefit Service'

    by Angel Kearney

    Quality Care Options announces a revolutionary employee benefit that enables employers to be more competitive while saving expenses associated with caring for an employee's elderly parent. Quality Care Options (QCO) is the first and only organization to offer access to elder care services that have a 90% or higher customer satisfaction rating, derived from the industrys' first independent customer-driven survey process.

    A recent study from AT&T showed that 28 percent of their workforce provides and coordinates elder care to their aging parents. The annual costs associated with this phenomenon, is estimated to be $1142 per employee due to absenteeism, workday interruptions, eldercare crises and additional supervisor costs.

    AT&T found that every elder care crisis caused an initial absenteeism of four to seven days with additional absenteeism throughout the crisis. Barbara Mascio, Founder and President of QCO says, "We find that clients typically miss less than one day due to the services we supply. They are less distracted at work and are comforted knowing that we take the time to listen, and have the expertise to connect these families to the most appropriate services, based on the individual's needs, desires, geographical area and of course, budget.Our QCO Employee Benefit Solution offers relief to both the employee and employer for less than one percent of the cost that AT&T has estimated."

    Continue reading: GoArticles

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    Special Announcement for Associations, Memberships and Networking Groups

    OTHER NEWS! Non-Profit Organizations, Churches, Associations, Memberships, Support Groups, Networking Groups and more!

    Quality Care Options has developed a program especially for you! If you are looking for a method to raise money for your organization then you really must visit Non Profits

    From our Readers

    I just read the "Goose Story" It's great! See: The Goose Story Gloria H. of West Virginia

    My mom just sent me the page she created. How wonderful that you offer such a great service! We've been forwarding it to all the grandkids. What a neat idea! Alice V. of Ohio Alice is referring to Joanne

    Michelle, an activity director of an Adult Day Service located in Michigan wrote, "Our center recently began computer training for our seniors. We found your site and we were wondering if the staff could actually help our seniors to write their free page. This would mean that we would be submitting on their behalf. Is it okay to do it that way?"

    Yes, Michelle. The form provided is a guideline to assist the senior in forming the script for the web page. It does ask that you are a senior. But we're happy to accept submissions on behalf of the senior. We feel this will become a very interesting section, again, a way to honor our elders by offering a forum in which he or she can share something about their lives. We look at our seniors as walking history books, with so much to offer our communities. There are fewer opportunities these days for a senior to share of themselves. Every life has left an imprint and a ripple throughout the world. It ought to find a place of honor. We hope these Senior Pages make that available.

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    Radio Reading Services (RRS)

    Seniors and those with certain disabilities often do not have easy access to standard print. The Radio Reading Services provide topical and local information to this population. RRS broadcasts readings of daily newspapers, timely and topical printed information and topics of special interest over a secondary FM or Television signal. RRS can be accessed with a special receiver, stereo television, computer or telephone. Some RRSs offer personal reading assistance by matching a volunteer reader with a print-handicapped person with a special need.

    RRS is offered to those who need it at not cost, though donations are welcomed. For more information, contact the RRS at 614-644-1714 or online atRRS for Ohio offices to get started. If outside of Ohio see National RRS From this site, you will find locations throughout the United States and Canada.

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    Copyright 2004- Quality Care Options All Rights reserved 216-883-3163 or toll free at 877-620-6448
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    March

    QCO News March Issue

    THIS ISSUE'S SPONSOR: SENIORS APPROVE WEB COMMUNITY

    Do you have a question that you would like to ask of another senior, family caregiver or a healthcare professional? Message Board

    Do you have an opinion about how the United States allows pharmaceutical companies to add over 100% profit margins on to the cost of prescriptions? Polls

    Are you a senior that is learning how to use the internet? Would you like to create a FREE WEB page to offer some advice or to share your favorite recipe (food, or how to raise kids, or recipe for a happy marriage?) Senior Pages

    Are you a family caregiver searching for resources? Caregivers

    Yes? Yes? Yes? Yes?

    We are thrilled to announce the new web community created just for you! SENIORS APPROVE Please see Seniors Approve

    Pardon our dust, we are still building the site!

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    FEATURE ARTICLE

    'The Daughters of Elder Care' First published in 'The Cleveland Women's Journal' March 2004

    By Barbara Mascio

    We have all heard the old African saying "It takes a whole village to raise a child." It expresses some things that we can all easily accept: family values, shared responsibility, community spirit. But where is that same spirit when it comes to caring for our elderly?

    Typically, all the responsibility falls on one adult child, normally the daughter. The adult daughter cares for children, spouse and an older adult relative while maintaining a career.

    What about caring for the needs of the caregiver? Her needs are often ignored and trivialized by community, physicians, employers, other family and society in general.

    Family caregivers faced with a landscape much different from the one commonly accepted and assumed by society suffer guilt and exhaustion while attempting to 'do it all'.

    "Families have never done this with such complicated medical treatment and the kind of economic pressures this brings today," says Carol Leving, director of the United Hospital Fund's Families and Health Care project in New York City. "In the old days, people got better or they died."

    Continue Reading

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    NEWS AND UPCOMING EVENTS: Post your events free!

    Do you have an upcoming event to share? Simply go to Calendar all the instructions are on that page! QCO Certified businesses have first priority.

    MARCH 15- Fall Prevention Workshop sponsored by Seniors Home Advantage. 1-2 pm, held at Lourexix/Alexia Manor in Cleveland OH. Phone 440-519-1700 for details or see Calendar

    16-Senior Network Meeting sponsored by UHHS Bedford Hospital. 8:30-10:00 am, held at Marymount Place in Garfield Hts Oh. Phone 216-587-8803 for details or Calendar

    17-"Helping my Aging Parents", sponsor Northcoast Conflict Solutions. 6:45 pm- 8pm. Phone 440-262-3700 for details or Calendar

    18-ASNE (Aging Services Network of Euclid) Regular Meeting. 8:00-10:00 am Seniors and Healthcare professionals welcome! Phone 216-692-7588 for details or seeCalendar

    18-'Without Becoming Enemies', sponsor Northcoast Conflict Solutions. 7:30-8:30 pm Phone 44-262-3700 for details or see Calendar

    19-'Caregivers Guide to Cracking UP!' 10-11:30 am. Sponsor, Fairhill School of Caregiving, phone 216-883-3163 for details or see Calendar

    19-'Living Longer with Laughter', sponsor Seniors Home Advantage. 9-10am, phone 440-519-1700 for details or see Calendar

    23-'Living Longer with Laughter', sponsor Seniors Home Advantage. 12:30-1:30 phone 440-519-1700 for details or see Calendar

    23-'Mom is Moving in When?', Sponsor Home Instead Senior Care. 7-9pm Phone 440-914-1400 for details or see Calendar

    25-'Legal Updates for Parents of Special Needs Children' 6:45-8:00pm Sponsor, Northcoast Conflict Solution Phone 440-262-3700 for details or see Calendar

    27-"H'Art at Work: Moving Through Life's Losses" 9:30 am-12pm begins an 8 part workshop held in Rocky River Ohio. Contact Sandie King at 216-658-1203 or see Calendar

    APRIL

    1-'Caregivers Guide to Cracking UP!' 7-8pm, Sponsor, The Strongsville MS Support Group. Phone Beth Schulof for RSVP 216-696-8220 xt232 or see Calendar

    Ongoing event announcement:

    ACCORD (Action to Control Cardiovascular Risk in Diabetes) Sponsors- The National Institute's of Health and St. Vincent Hospital A project emphasizing excellent care and management of individual's living with Type 2 diabetes. Education, medication and ongoing support at no cost for eligible participants. Contact Ellen or Karen at 216-363-2732 or see Calendar

    Deadline Reminder for 'Celebrating Seniors Expo' Table space available for the upcoming Celebrating Seniors Expo at Lakeland Community College. Contact Barbara Comiskey at 216-289-0395 Event is scheduled for April 30 seeCalendar

    14-'Managing Workplace Conflict' 2 day event (14 & 15) from 8:30-4:30pm Sponsors, Northcoast Conflict Solutions and Notre Dame College. Phone 440-262-3700 for details or see Calendar

    15-'Managing Workplace Conflict' See 14th.

    21-Deadline to RSVP for upcoming event on the 27th sponsor, CCBMRDD

    21-'Effects of Divorce on Children' 6:45-8:00pm, Sponsor, Northcoast Conflict Solutions. Phone 440-262-3700 for details or seeCalendar

    21-Volunteer Recognition Dinner/Event with very special guest speaker. 4:30-7:30pm Sponsor, Hospice of the Western Reserve Deborah Safranek at 216-383-5280 to RSVP seeCalendar

    26-'The Art of Self-Expression', 6:15-8pm Sponsor, Sunrise Assisted Living in RR Ohio Contact Lorice at 440-356-9797 RSVP required CEU credits available for healthcare professionals, Seniors and family are very welcome to attend! Calendar

    27-'The Caregivers Guide to Cracking UP!' 6:30-8pm, RSVP required, Sponsor, CCBMRDD. Phone Marilyn Quill at 216-736-2722 or Mary Ann Pressler 216-736-2699 or see Calendar

    27-'Workplace Diversity', 8:30am-4:30pm Two day event (27 & 28) Sponsor, Northcoast Conflict Solutions and Notre Dame College. Phone 440-262-3700 for details or see Calendar

    28-'Workplace Diversity' See the 27th

    30-'Celebrating Seniors Expo', 9:30 am-3:30 pm Held at Lakeland Community College FREE event for all seniors and family members. Contact Barb Comiskey at 216-289-0395 for details. Table space must be secure for vendors by April 1. Calendar

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    CHECK THIS OUT

    Service Providers with the QCO Certification now have additional benefits and features!Benefits   Certification Marketing Tips

    REVIEW:The Fairhill School of Caregiving

    Family caregivers in the Northeast Ohio area, you may want to check this out.

    A Caregiver is anyone who provides unpaid care and support, to adult family members or friends who are frail elderly, chronically ill, or have a disability.

    According to the National Long term Care Survey, over 7 million people are informal caregivers, i.e. spouses, adult children, and the relatives and friends.

    Caregiving can be both a difficult as well as rewarding experience and sometimes we are so deeply concerned about the well being of the person we are caring for, that we forget our own needs.

    The Fairhill Center offers support groups, one day events and a formal 6 week caregiving course.

    See Fairhill Center or For more information contact: Stacey Rokoff, MSSA, LSW Facilitator, Fairhill School for Caregivers 216-421-1350 ext. 140

    Do you have something of interest to the 1000's of healthcare professionals, family caregivers and seniors that subscribe to our e-zine? Please email the details to News

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    FREE: Products, Services, Downloads

    You may be missing out on benefits! See Benefits Checkup Easy and confidential!

    Additional resources for seniors, those with disabilities and family caregivers can be found at Self-Help

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    From our Readers:

    'This is a service and organization who's time has arrived. I wish QCO had been around ten years ago when I first became a caregiver of my elderly/sick parents...' R.V, PHD, Florida

    'Thank you very much for helping me to create my very own web page. My kids can't believe it. I have trouble writing with pen and pencil and so turned to my typewriter. After much urging from my children, I began to use the computer they purchased for me two years ago. I learned how to email first and found out that my kids (and grand- children) actually write back to an email message. Not so with pen and paper...' Mary from PA - to meet Mary, go to Mary

    'I have been checking out the changes to the prescription benefits programs. They don't seem to be what was advertised. I see no real savings and the opportunity actually of spending more. Can anyone shed some light here? Thanks' Joseph Would one of the healthcare professionals like to answer Joseph?Message Board

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    Have you an article of interest to our e-zine subscribed readers? Learn how to submit your article, FREE by going to Newsletter

    *Priority placement for QCO Certified Businesses

    OTHER NEWS! Non-Profit Organizations, Churches, Associations, Memberships, Support Groups, Networking Groups and more!

    Quality Care Options has developed a program especially for you! If you are looking for a method to raise money for your organization then you really must visit Non Profits

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    Copyright 2004 - Quality Care Options, LLC All Rights reserved QCO Barbara Mascio Quality Care Options, LLC Direct - 216-883-3163 Toll free - 877-620-6448


    QCO News Feb/Mar Issue

    In This Issue

    VISIT OUR SPONSORS

    Learn how to become a sponsor of the QCO News. Inquire by emailing News

    MyWebSiteTalks is a simple to use software program to add audio to your site and to your email. Details can be read on Marketing Tools

    Print postage from home or office on your printer! See Tools

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    FEATURE ARTICLE

    Elder Mediation: New Role in Healthcare

    By Patricia Ruflin, RN, C.O.O. Parma General Hospital and Patti Bertschler, MA, LPCC of Northcoast Conflict Solutions

    "As C.O.O. of Parma Community General Hospital, I (co-author, Pat Ruflin, RN) see so much more conflict now than ever before. The fast-pace society, the high expectation that healthcare will keep people alive and well much longer, and the fact that most Americans wait until they are in crisis to begin to resolve it, all contribute to this increase."

    On the in-patient side, these situations are all too familiar:

    • Family members becoming hostile to the point of having staff or security intervene due to loud disagreements among siblings regarding their aging mother's care.

    • Adult children burned out by their parent's long history of depression and total dependence on the family. Now Dad is suicidal, and the family wants nothing more to do with him.

    • Family disputes about end-of-life decisions despite the presence of a valid Living Will.

    In all these examples, Elder Mediation offers the best possible outcome for the senior, the family, and the hospital staff. When arguments reach the point beyond which the case manager or patient liaison do not have time or training, mediators can step in.

    Continue reading...

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    NEWS AND UPCOMING EVENTS

    FREE! Post your upcoming events by going to Calendar

    FEBRUARY

    24th- Seniors Home Advantage sponsoring "Fall Prevention" from 12:30-1:30 at the Geauga Multi Purpose Senior Center in Chardon Ohio. Contact 440-519-1700 and see Calendar

    26th- Strongsville Senior Center (Strongsville Ohio) is hosting the Seniors Options Health Fair on the 26th of Feb from 10am-3pm. Calendar

    MARCH

    2nd- Seniors Home Advantage sponsoring "Living Longer with Laughter" at the Aurora Seniors Center(Ohio) Start time is 11:30am Contact 440-519-1700 Calendar

    6th - First of 8 classes, 'H ART at Work: Moving through Life's Losses' (Location: Rocky River Ohio) Contact Sandie King at 216-658-1203 for additional information and see Calendar

    8th - Adult Day Services of Chester County PA is hosting Docuprep's program explaining how easy it is to take charge of the'end of your life' and create low-cost legal docs - wills and advanced healthcare directives. Contact Martha Taylor at 610-259-5400. Calendar

    10th - "What to Expect With a Hospital Stay" sponsored by Seniors Home Advantage. 2:00pm at the Euclid Hill Villa in Euclid Ohio Phone 440-519-1700 and see Calendar

    11th - Sunrise Assisted Living of Rocky River Ohio is hosting an event with Kerry Voalnsky, D.PT and Infinity Home Health Services.CEU credit available.Contact Lorice Dakudduk at 440-356-9797 for details. Start time 6:15pm. Calendar

    15th -Seniors Home Advantage sponsoring "Fall Prevention" from 1:00 - 2:00 at the Lourexix/Alexia Manor in Cleveland. Contact 440-519-1700 and see Calendar

    16th- Senior Network Meeting, sponsor University Hospital Bedford Ohio. 8:30 am at Marymount Place in Garfield Hts Ohio. Calendar

    17th- Northcoast Conflict Solutions (Independence Ohio) sponsors'Helping my Aging Parents''What do I need to Know?' 'What do I need to Do?' by Laurette Cocklin, Ed.D., LPCC Start time 6:45pm. Contact Patti Bertschler 440-262-3700 Calendar

    18th- ASNE (Aging Services Network of Euclid)(Ohio)meeting. Open to all.Seniors are welcomed to attend and participate. 8:00 am. Details on Calendar

    19th- Fairhill School of Caregiving (Cleveland Ohio)sponsors the 'Caregivers Guide to Cracking UP! at 10:00 am. Contact Stacey Rokoff at 216-421-1350 extension 140 Details on Calendar

    19th- Seniors Home Advantage sponsoring "Living Longer with Laughter" at the Lake County Council on Aging (Ohio) Start time is 9:00 am Contact 440-519-1700 and see Calendar

    23rd- Seniors Home Advantage and the Macedonia Multi Service Center sponsoring "Living Longer with Laughter" at the United Methodist Church (Ohio) Start time is 12:30am Contact 440-519-1700 and see Calendar

    25th- Northcoast Conflict Solutions (Independence Ohio) sponsors 'Legal Updates for Parents of Special Needs Children' by Santiago Feliciano, Jr. JD. Contact Patti Bertschler at 440-262-3700. Details on Calendar

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    CHECK THIS OUT

    Searching for ways to pay for the high cost of elder care services and prescriptions? QCO is gathering resources. See Resources

    If you have a resource that helps seniors and their families locate funds or access discounts, please submit your resource to Links

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    REVIEW: Products or Services

    Have you come across a great product or service that would be of interest to our readers? Please submit to Links

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    FREE: Products, Services, Downloads

    The following sites are open to publishing your article, announcements and press releases FREE! Free Press    Click2News

    The Press Blaster is the same software program professional writers use to submit to print papers and magazines. See Marketing Tools for details.

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    From our Readers

    Jan A. from Pittsburgh PA writes:

    "Mom's long term memory is still very much intact, however we have been warned she will slowly begin to lose this, much in the same way she's lost her short term memory. We(as a family)have begun a project using a simple format to help capture mom's life in a book. It's enhanced our visits with her and has drawn all of closer together." Jane is using the Autobiography guide developed by Author Noreen Shanahan. See Autobiography Guide

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    GUEST ARTICLE - Submit your article!

    Please follow these simple guidelines.

    1. Your article must be available to read in its entirety either on your web site or on a press release site(or other site)that has published your article.

    2. QCO News will publish the first one or two paragraphs in our e-zine newsletter with a link to the web page where the full article can then be read.

    3. Do not send press releases that contain upcoming events as there is no guarantee when your article will be published.

    4. QCO certified businesses are encouraged to submit articles and have first priority. All others will be considered based on available space.

    5. Email the url where your article has been published to News Please include the contact information in case we have a question.

    Please see Products, Services and Downloads (above this section) for a list of resources to submit your article to onsite publications. Those of you without web sites or with corporate web sites that do not offer the ability to add your article will find these options the perfect solution.

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    Employment and Volunteer Opportunities

    Adult Guardianship Services of Cuyahoga County Ohio is a wonderful service to volunteer with. To learn more visit their web site at VGS

    For those of you that have retired, volunteering is a great way to stay active and to feel useful. Not sure what to devote your time to? Check out the Volunteer Match There are hundreds of choices, including 'virtual' volunteering helping folks right from your computer!

    Copyright 2004- Quality Care Options All Rights reserved 216-883-3163 or toll free at 877-620-6448
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