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Social Workers, Discharge Planners, Physicians...The social workers, discharge planners, and physicians that use Senior Approved Services appreciate our ability to save valuable time. Most importantly - social workers (and other key referal sources) find that calling upon Senior Approved Services greatly reduces, if not eliminates, your liability in making a referral. What does your patient or client need? Chances are, the type of service or product is represented in the exclusive Senior Approved Community of Resources. Senior Approved Services is literally the One-Call-Solution for healthcare professionals, social workers, discharge planners and physicians. Social workers appreciate knowing that one phone call will handle all medical and non-medical needs of his or her client. Your patients and clients look to you for recommendations towards services and product lines. The elderly, the disabled, the family caregiver, even those convalescing of any age; are going to turn to social workers, discharge planners and their physicians for direction. You are the established expert and it is assumed, you have all the answers. It is easy to recommend a business that you have historically used. However, business managers, even the owners of the businesses, change over time. Couple these changes with the ever-increasing need to develop an even larger scope of referrals to serve this population and you find yourself spending more and more of your valuable time in research mode. The other alternative is to allow the in-service marketing presentations of the various home care companies, assisted living, independent living, hospice (and so forth). Definitely another 'bite' into your busy, busy day. Refer to Senior Approved ServicesSimply refer your patient to Senior Approved Services. Through our confidential telephone conversation with the senior or (most likely) the family caregiver, we will gather the necessary information to effectively match the needs, desires, geographical location and the budget to the most appropriate service or services within the Senior Approved Community of Resources.Either pass on our toll free number to your clients (877-620-6448) or provide our web address Seniors Approve If you like, we will send you a quantity of our brochures to keep handy. (see brochure request at bottom of this page) Each company recommended has the trusted Senior Approved Certification. The Certification assures you that each and every service within our network is a safe reliable company with a history of quality care. Our recommendation to use a particular company, service or product is not based on our subjective opinion. Further, businesses cannot pay to 'join' us. Each must allow us to survey his or her actual clients and we hold a very high standard - requiring a minimum of a 90 percent satisfaction rating. Senior Approved Services is the first and only company, nationwide, to survey the person that matters the most…. The Senior receiving the care. We do not profit by recommending one service over another - the businesses within our exclusive network do not pay for clients, leads or referals. The service of Senior Approved Services does not end here. In fact, the cornerstone to Senior Approved Services is our ongoing follow-up service. Once a service is contracted and initiated, our community liaison begins the follow-up schedule. We regularly speak with the care recipient and the family contact person for as long as they are receiving service. If you like, we will include you in this follow-up, keeping you up to date on the overall progress of your client. Why the follow-up? Senior Approved Services is the link between the care recipient and the care provider. Generally speaking, we know that care providers will do what ever it takes to satisfy their client. It makes good financial sense to do so. However, we recognize that quite often a Senior is reluctant to complain or raise a question, especially those new to receiving care. The Senior, quite often, won't even reveal to his or her family the concerns or complaints they may have. So often we hear, "I didn't say anything because I didn't want to upset my daughter" "I didn't want to get the aide in trouble" "I didn't know it could be any other way" and so forth. Then, one day, a tiny little occurrence suddenly grows into a mountain of problems and the service provider receives the news that the service has been cancelled. Senior Approved Services knows that if a service provider learns quickly enough of the concerns of a Senior, a proactive approach will save the client. So, each time we speak with the family and the care recipient, the comments are relayed to the service provider. Our concern, quite frankly, is not to help the business owners increase client retention, per se. Our concern is for our senior and elderly population. Senior Approved Services advocates for the right of every senior to receive the best possible service and more than that, to always feel safe in their environment. Safe at home and safe in a facility. Our advocacy towards the elderly, the disabled, those convalescing of any age, along with the family caregiver inadvertently creates methods that do indeed increase client retention.
Senior Approved Services is positioned to make your life easier. One phone call and nearly any service your patients or clients may need can easily be located. What's more, you know that each company or business that we recommend is based on actual customer survey results. The next time you are about to recommend a home care service and hand your client an alphabetized list, look at the bewilderment in his or her face. You are asking them to learn how to ascertain which company is going to best serve their loved one. Why not pass our name along and let them know, Senior Approved Services links seniors and family caregivers to excellent elder care resources … all with one phone call'. The next time a new company or business shows up at your office asking for a 'few minutes of your precious time', ask this marketing person this question, 'Are you a Certified Senior Approved Service?' We welcome your questions and look forward to assisting you and your client. Feel free to call for additional information as well. 440-471-4179 or toll free at 877-620-6448. Would you like a supply of brochures? Simply send us a request via email (or call one of the phone numbers provided) and tell us how many and where to mail them.
Request for Brochures
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