How the Survey Leads to Certification

How the survey results lead to Senior Approved Certification

The process of surveying a combination of both current and past clients of each business pursuing Senior Approved Certification reaches beyond the traditional measures dictated by the various licensing and state surveying methods common to this industry.

This unique survey process helps an existing customer articulate their perception of the overall experience of contracting with a health or elder-care related service.

This controlled process then provides future potential clients the knowledge that other seniors and their adult family caregivers have found the service to be one of excellence.

Who better to attest to your ability to provide an Excellent service than those you actually serve? And with your clients' endorsement (we require a minimum of a 90% approval rating) we then feel confident in recommending and endorsing your service to other seniors and their families.

The consumer of health and elder care services wants these survey results

With rising costs of medical care, reports of elder abuse and fraud, and concerns about ongoing customer support, the consumer, more than ever, is demanding better information prior to making a decision to contract and employ a service on behalf of self, spouse, or loved one.

Though you may also agree with this statement in principle, you may be wondering on what basis we make this statement in the first place. Prior to launching Senior Approved Services, we conducted lengthy and thorough research which consisted of controlled focus group studies around the United States.

We’re happy to share the overall narrative of this study, which included nearly 10,000 seniors, folks with disabilities, and the family members charged with coordinating and contracting with outside resources. See Focus Group to download the free PDF file.

Now operating since 2003, we have also been able to substantiate the consumers' desire to have third-party validation, assurances of excellence prior to contracting with a service. In fact, this free part of our service has caught on like wild-fire, resulting in an average of 180 inquiries per week via telephone and another 500,000 unique first time visitors to our consumer-related site at Seniors Approve

Pre-requisites of each business applying for Senior Approved Certification

In our pursuit to develop the most comprehensive directory of Excellent health and elder care services for the sole purpose of advocating for the right of all seniors to receive excellent care while remaining safe and free of all harm, abuse, or fraud, we not only serve this precious generation, we serve the industry as a whole.

We want each Certified Senior Approved business to benefit from the association with other verified Excellent providers. This can only be accomplished by carefully screening each company that desires this symbol of Excellence, which in turn, attracts and assures that savvy consumer.

Please review our pre-requisites before you apply.

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Survey Explanation You are on this page
Pre-requisites
What is in the Survey Packet?
What Questions are on the Survey?
What is the Certification/Survey Fee?
What is Included?
Request Survey Agreement Review